Privacy policy

Effective Date: 01 April 2026
App Name: Flashi

1. Introduction

Flashi(“we”, “our”, “us”) provides in-seat food delivery services within stadium venues. This Privacy Policy explains how we collect, use, and protect your information.


2. Information We Collect

We may collect the following:

a. Personal Information

  • Name
  • Phone number
  • Email address

b. Order Information

  • Food orders and preferences
  • Payment details (processed securely via third-party providers)

c. Location & Seat Information

  • Stadium section, row, and seat number
  • Optional device location (if enabled)

d. Device Information

  • Device type, OS version
  • App usage data (for performance and analytics) 

3. How We Use Your Information

We use your data to:

  • Process and deliver orders
  • Identify your seat location accurately
  • Communicate order updates
  • Improve app performance
  • Provide customer support

4. Sharing of Information

We may share data with:

  • Stadium vendors (to prepare your order)
  • Delivery personnel (to locate your seat)
  • Payment processors (for secure transactions)

We do not sell your personal data.


5. Data Security

We implement appropriate security measures to protect your data. However, no system is completely secure.


6. Data Retention

We retain data only as long as necessary for service delivery and legal obligations.


7. Your Rights

You may:

  • Request access to your data
  • Request correction or deletion
  • Opt out of marketing communications

Contact us at: [Insert Email]


8. Children’s Privacy

Our app is not intended for children under 13.


9. Changes to This Policy

We may update this policy. Updates will be posted within the app.


10. Contact Us

Email: 
Company: